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IT Services

Support Plans

Flexible support for the functions critical to your business

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Server Management

Peace of mind knowing that everything in the background is working the way its meant to

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Workstation Management

Specialist support technicians on call to assist your needs whenever you need

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Crisis Management

Disaster recovery planning and business continuity

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Email Hosting

Secure hosted email that's always available for the user on the go

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Phone Systems

Digital, VoIP or hybrid phone systems to meet your business needs

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  • Always on, always on call
    With a Viridian IT support plan you can rest assured that
    your IT systems will run smoothly and a Viridian IT tech
    will always be available at the drop of a hat.

A support plan to suit your needs


Ad-Hoc


Per hour

  • 9:00am - 5:30pm phone and email support
  • Billed in hourly increments
  • Maximum 12 hour response
  • No guaranteed uptime
  • Server maintenance scheduled when possible
  • Remote support billed in half hour increments
  • Onsite support billed at a premium rate
  • CTO access not available

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Essentials


$500/mo

  • 9:00am - 5:30pm phone and email support
  • Support available outside these hours is billed per hour
  • Maximum 6 hour response
  • 99% server uptime
  • Server maintenance scheduled during business hours
  • Unlimited remote support
  • Onsite support billed at a reduced rate
  • Access to CTO billed per hour

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Platinum


$1000/mo

  • 9:00am - 5:30pm phone and email support
  • 24 hour response via email and call back service
  • Maximum 4 hour response
  • 99% server uptime
  • Server mainteance outside business hours
  • Unlimited remote support
  • Unlimited onsite support
  • Included access to CTO

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