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Lost freight in the transport industry

Lost freight in the transport industry

One of our clients who operates a large company in the transport industry was experiencing discrepancies in fuel reporting and complaints of lost freight. Tracking the source of these discrepancies was proving difficult because of the vast size of the depot, and monitoring the comings and goings of people in the yard was not always possible. At times staff would be working without direct supervision, and there was nothing to prevent the general public from gaining access to some areas of the yard during the day. The decision was taken to install security cameras to act as a deterrent to prevent future loses, in addition to giving the client the means of identifying offenders. Initially we installed two cameras; one overlooking the gates and fuel bowsers, and the second was placed in an elevated position viewing the loading bay where vehicles are loaded and unloaded. These locations were chosen to make it easier to monitor who was accessing the depot, using the fuel bowsers, and unloading goods from transport vehicles. Our client made it widely known that cameras had been installed by distributing a memo to all staff and displaying signage around the yard indicating the area was under 24/7 surveillance. Almost immediately after installing the cameras there was a significant reduction in discrepancies in fuel reporting and lost freight, and the client now has the tools to identify and report culprits in the future.

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